1. Policy Statement

B0B体育平台下载Envigo是一家全球研究模式和服务公司，供应制药和生物技术行业，学术和政府市场和其他生命科学组织。

至关重要的是，我们的产品和服务的质量是一致的，可靠和适合的旨在作为我们所做的工作，用于确定人类，动物和环境安全性和疗效。

质量是我们所有人的意图，通过强大的规划，流程，质量控制，质量保证和持续改进，直接或间接地为客户提供直接或间接，适合的产品和服务。我们的质量管理方法专注于产品和服务质量andthe means to achieve it.

我们认识到提供优质产品和服务对我们的增长，成功和声誉至关重要。我们的品牌承诺是与客户密切合作，并确保我们了解他们所需的产品和提供优质的产品和客户服务，帮助他们确保其基本研究和产品的潜力。

Our Vision Statement

建立一个更健康和更​​安全的世界

Our Mission Statement

To be the best company to work with and the best company to work for

我们的价值

• 每天都在一起做最好的工作
• Caring about each other, our animals and the environment
• 诚实和尊重
• Always learning, challenging and improving

我们的质量陈述

质量支持我们在Envigo做的一切。B0B体育平台下载这对客户至关重要，并为社会建立信任，我们确实为更健康和更​​安全的世界贡献。我们将始终保持高标准，并确保及时提供我们的产品和服务。我们将努力通过持续改进的承诺提供最佳客户体验。质量是我们的业务。

2. Quality Principles

To sustainably create value and to effectively and efficiently build trust, the Executive Committee will drive quality at Envigo through eight guiding principles:

客户焦点

• We will seek to truly understand our customers’ requirements so we can ensure we deliver what they need.

领导

• 我们将建立明确的企业目标和目标，这些目标总是包括质量要素，以便所有Envigo同事都可以积极参与实现定义的质量目标。B0B体育平台下载
• 我们将通过平衡的记分卡衡量我们的表现并定期向所有Envigo同事沟通。B0B体育平台下载

People involvement

• We will engage all Envigo colleagues to build quality into our culture and daily work. We will ensure all colleagues in every part of Envigo understand how their role contributes to delivering quality.
• 我们将以强大的方法促进学习文化，以防止和纠正事件和不利趋势。

Process approach

• Good process ensures efficiency and timely delivery. We will ensure our processes are clearly defined and standardized, wherever possible, and promote a culture of right first time, on time, every time.
• We will establish and monitor key performance indicators to detect any unexpected variation in our processes and act on our findings. We will ensure our quality control and quality assurance processes are robust and continually assess risk.

Integrated systems

• 通过我们的组织结构，我们将促进和鼓励部门共同努力，以确保跨越功能的流程和系统，并且有效且有效。

连续的提高

• We will empower and encourage all Envigo colleagues to integrate continuous improvement into everyday business operations.
• We will reward sustained effort and results. Through a data driven approach, and with provision of training, coaching and support we will encourage creativity and innovative thinking that enables us to become more competitive and more effective at meeting customer expectations.

基于事实的决策

• 我们将不断收集和分析相关数据，以通知我们的决策，我们将确保我们对执行委员会的质量绩效的可见性。

Communication

• We will seek to understand how our people feel through our employee engagement program and seek to understand whether we have achieved our customers’ expectations through our voice of customer program.
• 我们将采取行动ppropriately on the feedback.

3. Responsibilities

Quality and the maintenance of high standards are the collective responsibility of all Envigo colleagues, and quality is achieved by the commitment and team effort of everyone.

执行委员会将确保在本组织内定义和沟通特定的质量相关责任和当局，并确定并维护质量管理体系所需的流程。

执行委员会认识到质量由设施，设备，材料，技术，服务和人们直接和间接参与我们工作的累计影响：动物模型的生产，育种，维护，监测和分配，研究饮食和床上用品。

4.法规合规

In our constant pursuit of excellence, we have established a risk-based quality management system that assures compliance with ISO 9001.

根据各自质量法规，将以书面形式通知负责各自质量规定的监测当局，以书面形式（例如，公司，工作程序和负责人和负责人民）的法律结构。

5. Animal Welfare

Animal care, health and wellbeing are at the heart of our business. We fully support humane animal research and practice the ethical principles of refinement, reduction and replacement (the 3Rs).

Our animal welfare and quality programs are strongly aligned with the recommendations of the industry recognized animal care organizations and legislative bodies relevant to our Envigo locations:

• Aaalac，ISO，IACUC，OLAW，USDA，AWERB，ASPA，2010/63 / EU和PHS

Policy number: POL-GLB-001 V3

Effective date:11 Nov 2019
Site:All Envigo sites
Scope:This policy describes the Envigo quality objectives as set out by the Executive Committee and outlines the overall quality management principles and behaviors necessary to drive the Company’s overall success.

This policy includes Envigo’s quality statement.